Tree Down After a Storm in Shreveport–Bossier? What to Do First

Last reviewed October 20, 2026. Sources are listed at the end of this page.

Red River Tree Removal connects Shreveport–Bossier homeowners with local tree pros. We're not a tree company. Request a free quote.

Short answer: get everyone away from the tree, call 911 if anyone is hurt or you smell gas, and treat every downed wire as live. Report a tree on a power line to your utility (SWEPCO's 24-hour hazard line is 888-218-3919). Then photograph the damage, call your insurance company before you sign any contract, and get a licensed tree service to remove the tree.

1. Get out and stay clear

A fallen tree is not done moving. Clayton Allen, co-owner of Shreveport's All About Trees, told KSLA that if a tree falls on your house you should get out first, because fallen trees settle and keep falling, and power lines may be tangled in it (KSLA, March 2025).

2. If a power line is involved, call the utility, not a tree crew

Never touch or go near a downed line, or a tree touching one. SWEPCO lists "trees that have fallen on power lines" as a safety hazard to report immediately (SWEPCO, Report Safety Hazard).

Your electric company Report downed lines and hazards (24 hours)
SWEPCO (AEP), Louisiana/East Texas/Arkansas 888-218-3919
Entergy Louisiana 1-800-968-8243 (1-800-9OUTAGE)

Sources: SWEPCO Contact; Entergy Louisiana Contact. Check your power bill if you're not sure which utility serves you.

Things to know about trees and lines:

3. Document everything

Before anything is moved, take photos and video from a safe distance: wide shots of the whole scene and close-ups of each damaged area (Amica). List everything damaged: roof, siding, fence, car, belongings. Keep every receipt.

4. Call your insurance company before you sign anything

Wayne Watley of Watley Insurance Group told KSLA to call your carrier, preferably your agent, before you sign any contracts (KSLA). The Louisiana Department of Insurance gives the same advice and says that when a tree damages your insured house, the company will usually pay to remove the tree as well as repair the damage (LDI Post-Disaster Guide).

5. Hire a licensed tree service, and watch for storm chasers

After big storms, out-of-town crews show up fast. The LDI's advice for hiring after a disaster:

Also check the Louisiana Arborist License. Anyone who removes or trims trees for a fee in Louisiana needs one from the LDAF, and licensed arborists must give you a written contract that states the work and the price (LDAF). The LDAF publishes a list of licensed arborists.

6. Trees in the street, and storm debris

What emergency removal costs

Expect to pay more than for a scheduled removal. PermitDeck estimates emergency tree removal in Shreveport at about $1,794–$3,036 and says emergency work typically costs 50–100% more (PermitDeck). HomeGuide says same-day or next-day removal often runs 2 to 3 times the standard rate (HomeGuide). If the tree damaged your house, insurance often covers removal. See the full Shreveport tree removal cost guide.

Get a local tree pro on the way

Red River Tree Removal is a referral service, not a tree company, and we don't send crews ourselves. Once everyone is safe and any power line has been reported to the utility, send us your request and we'll pass it to a local tree service in the Shreveport–Bossier area. If anyone is in danger, call 911 first.

If the tree was your neighbor's, read who pays when a neighbor's tree falls on your house in Louisiana.

Frequently asked questions

Who do I call if a tree falls on a power line in Shreveport or Bossier City?

Call your electric utility, not a tree service. SWEPCO's 24-hour line for downed wires and hazards is 888-218-3919; Entergy Louisiana's is 1-800-968-8243. Call 911 if there's a fire or someone is hurt. Stay away from the line and the tree.

Should I call my insurance company or a tree service first?

Make sure everyone is safe, then call your insurer, preferably before you sign any contract. Photograph the damage first. If the tree is an immediate danger, tell your insurer you need emergency work and document everything before it's moved.

Does homeowners insurance pay to remove a tree that fell on my house?

Usually. The Louisiana Department of Insurance says that when a tree damages your insured dwelling, the company will usually pay to remove the tree as well as repair the damage. Check your policy for limits and your deductible.

Will the city remove a tree that fell in the street?

In Shreveport, Public Works says the city cuts a fallen private tree back to the property line, usually the sidewalk, to clear traffic. The rest is usually the property owner's responsibility.

Will SWEPCO remove a tree from my yard?

Only if it's growing into the pole-to-pole lines. SWEPCO says trees threatening the service line from the pole to your house are the property owner's responsibility, and asks you to call 888-216-3523 at least two business days before scheduled work so it can disconnect the line.

Sources